Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordVPN
Review by Firefox user 18586780
Rated 2 out of 5
by Firefox user 18586780, 10 months agoNot as good as the old extension. Requires login each time browser is closed and reopened. autofill and password generator not showing up as consistently as before. Not asking to save credentials as consistently as before. UI feels like they just copied the UI from the desktop app rather than make one specifically for the extension. If the old extension wasn't getting deprecated I would go back to using that one.
Developer response
posted 10 months agoHi, sorry for the inconvenience. Frequent logins might be due to the Autolock setting. Try adjusting it in the Settings menu (gear icon), which is located at the top right corner of the extension. For other issues, please get in touch with support at support@nordpass.com. We're here to help!
816 reviews
- Rated 5 out of 5by FG-Aviation, 10 hours ago
- Rated 5 out of 5by Firefox user 17546870, 2 days ago
- Rated 5 out of 5by William, 2 days ago
- Rated 5 out of 5by Firefox user 16459344, 3 days ago
- Rated 5 out of 5by Josh Mateos, 3 days agoOutstanding security and easy to use. With the resent data breach, the scanner function really helped.
- Rated 5 out of 5by Firefox user 13039860, 5 days ago
- Rated 5 out of 5by Fernanda Pissurno, 5 days ago
- Rated 5 out of 5by Firefox user 19069205, 6 days ago
- Rated 5 out of 5by MattyIce, 9 days ago
- Rated 5 out of 5by Firefox user 16363207, 9 days agoAlways works most time. Unless Human error. Any problems usually answered with in a few hours.
Developer response
posted 8 days agoHi! Thanks for your feedback! We're glad to know it's working well for you😊 - Rated 5 out of 5by Firefox user 19054870, 11 days ago
Developer response
posted 8 days agoHi there! Sorry to hear you're having trouble. Currently, storing and auto-filling 2FA codes in Vault is only available for Business users. You can learn more here: [https://support.nordpass.com/hc/en-us/articles/13876344728849-How-to-set-up-2FA-codes-with-NordPass-Authenticator] 🔐- Rated 5 out of 5by Firefox user 19053321, 12 days ago
- Rated 5 out of 5by Firefox user 19045669, 13 days ago
- Rated 5 out of 5by SonOfMoge, 14 days ago
- Rated 5 out of 5by Firefox user 18979262, 14 days ago
- Rated 2 out of 5by Kirchner, 14 days agoGood password manager, but terrible and slow customer service. I had to remove the MFA on my account due to a new phone and I did not have access to my recovery codes anymore. After jumping through several hoops, each taking a day for them to respond, I was suddenly asked to resubmit everything I had already submitted. I will rather reset all my passwords than deal with Nord in the future. Will definitely not consider any of their products again.
Developer response
posted 8 days agoHi Kirchner, I'm sorry to hear about your experience with our customer service. It sounds frustrating to have to resubmit information. I'd like to make it right. Please email our support team at support@nordpass.com for more personalized assistance. Your feedback is valuable and appreciated. - Rated 5 out of 5by jg_scooter, 14 days ago
- Rated 1 out of 5by Firefox user 19045924, 15 days ago
- Rated 5 out of 5by Mike, 16 days agoWhen it had to connect to the desktop app, it was often messing up. Now that the add-on is independent of the desktop app, it has been working great all of the time.
- Rated 5 out of 5by Eva, 16 days agoI've tried Lastpass and all the others. This is the best of the whole lot.
- Rated 1 out of 5by Skinner, 16 days ago